Established care aid supply business with a large customer base

Established care aid supply business with a large customer base
The business model is based on the ongoing supply of care-dependent individuals with care aids for regular consumption (Product Group 54 under Section 40 SGB XI).

-Monthly recurring cash flow: Every publicly insured person in need of care with a recognized care level from 1 to 5 has a legal entitlement to care aids worth up to 42 euros per month. Based on existing ongoing supply applications and approvals, the company benefits from predictable recurring revenue that is billed directly to the care insurance funds.

-Strong customer loyalty and stability: Of the approximately 1,500 active customers in the portfolio, around 1,100 receive monthly deliveries on a fixed cycle. The churn rate in this segment is low compared to the industry average and is primarily influenced by changes in the care situation. Strong partnerships with referrers and multipliers also support a steady inflow of new customers.

-Expanded billing base: Thanks to the existing professional management, the regulatory requirements are already in place to bill additional high-margin segments, particularly incontinence aids (PG 15) and personal emergency response systems (PG 52). This qualification is already established and can also be assumed by any other person with the required professional qualification.

-The customer base consists almost entirely of individuals with a care level who can claim multiple entitlements through their care insurance fund. This creates significant cross-selling potential for medical supply stores and comparable businesses.